Find and Keep Good Locations
This is my site Written by The Vending Guy on May 10, 2009 – 3:05 pm

A vending machine can be either an asset or a liability. While it is in your garage it is a liability, while on location it is an asset. Your goal is to have more locations than machines. You should be waiting to get new equipment, NOT have extra equipment in your garage waiting for a location. Having great locations is what saved me when I told you last email about my very first machines (you remember them, I paid $3000 / machine). Even if you over-pay for a machine it loses its bite if it can be put on location immediately – cash flow always helps to ease the pain.

Go out and find solid locations that are both high volume and easy to deal with. With any location you will want to build a good “trust factor”. Most vending operators place their machines and then forget about the location, this is no good. Talk to your location’s employees and develop a professional rapport. Don’t try to avoid them like many vendors. If you run snack and soda machines they will tell you exactly what they like to eat / drink. I’ve been able to boost my sales buy 25% by just paying attention to my customer.

This tactic has also helped me to get some of my best locations due to referrals from current locations. It is very unusual for a vending operator to give ANY customer service, much less good service. This will make you stand apart from all your competition.

Now that you understand its importance, learn more about finding a good vending location.

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4 Responses »

  1. Is there any “unwritten” vending ethic keeping you from going to places with (perhaps poorly maintained) existing machines and asking the proprietor if they would be happier with a new vending machine supplier? I’ve seen many prime locations with terribly maintained machines.

  2. Not as far as I am concerned. Actually, my very best strategy is to ask locations, “Are you happy with your current vending service?” You should hear some of the horror stories I learn. This is a “people business”, remember that and you will do well.

  3. Hi, nice posts there :-) thank’s for the compelling dirt

  4. What’s a common commission percentage? I have a snack machine, a beverage machine and a cold food machine at a nursing home. For the past year they have not charged me anything. However, they have a new manager and they want to start charging me a commission. What’s reasonable?

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